INFORMATION
Service Level Agreement for Customer ESS (Extended Support Services) Priority Response Time Resolution Time Condition Very High (15-Mins)Realtime...
Fri, 16 Jan, 2026 at 10:25 AM
Service Level Agreement for Customer Non ESS Dokumen ini menjelaskan standar layanan dukungan (Service Level Agreement / SLA) untuk pelanggan Non Extend...
Thu, 5 Feb, 2026 at 2:20 PM
Service Level Agreement for Customer CLOUD BASIC SUPPORT Priority Response Time Resolution Time Condition High 30M 8H High priority iss...
Tue, 14 Feb, 2023 at 9:35 AM
Dear Our Value Customer, Kami informasikan jika selama 5 hari kerja tidak ada feedback untuk status ticket Waiting on Customer dan Resolved. Maka tic...
Fri, 3 Feb, 2023 at 10:31 AM
Module Functionality Starter Package User Professional Limited (CRM) Limited (Logistics) Limited (Financials) Mobile User (Sales) Mobile User (Se...
Tue, 27 May, 2025 at 11:58 AM
Berikut adalah langkah-langkah untuk mengelola ticket masuk pada sistem Freshdesk Beone. Proses ini bertujuan untuk memastikan bahwa setiap ticket dita...
Tue, 9 Sep, 2025 at 11:07 AM